Customer Service Professional with German

Your responsibilities:

If you are fluent in German, enjoy working with people — this offer is for you!

With us, you will:

• communicate daily (by phone and email) with customers from the German market,
• make sure every customer ends the conversation with a smile,
• cooperate with a friendly, supportive team that truly enjoys what they do.

What you gain by joining Foundever:

Attractive financial bonuses:

• monthly performance bonus,
• Development from day one – training, e-learning platforms, and real promotion opportunities,
• A benefits package that truly works: Multisport card, private medical care, co-financing for glasses, gifts for children, holiday bonuses,
• A modern office in Gdańsk with great coffee and an even better atmosphere,
• Wellbeing programs – we care about your mental health and work-life balance.

Our requirements:

We are not looking for perfection — we are looking for great people to work with.

This role is for you if you:

• speak German fluently (C1 level),
• have a good command of English (B2),
• are comfortable working with a computer and MS Office,
• show empathy, professionalism, and a proactive attitude,
• want to grow — with us, it’s truly possible (92% of our managers started in this role!).

• communicate daily (by phone and email) with customers from the German market,
• support customers with travel- and reservation-related matters,
• make sure every customer ends the conversation with a smile,
• cooperate with a friendly, supportive team that truly enjoys what they do,